Refund policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To start a return, you can contact us at yulynkworld@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at yulynkworld@gmail.com.
Return Eligibility
You may request a return within 15 days of receiving your item. Returned pieces must remain in their original, undamaged condition, with all tags, packaging, and proof of purchase intact.
Each return will be carefully inspected to ensure that the item retains its original quality before approval.
Quality Concerns
Should your order arrive with any quality issue, please contact our customer service team via email within 48 hours of receipt and include clear photos for reference.
We will review your request with care and guide you through the return or exchange process.
Personal Returns & Exchanges
If you wish to return or exchange an item for personal reasons (such as preference, or other non-quality issues) the return shipping cost will be your responsibility.
Exchanges will be arranged once the returned item passes inspection, ensuring that your replacement piece meets the same high standard of quality.
Non-Returnable Conditions
We are unable to process returns or exchanges if:
·The item shows signs of wear (e.g., snags, stains, odors)
·It has been washed, altered, or otherwise damaged
·Tags or packaging are missing or not in original condition
·The purchase was not made through our official website or cannot be verified in our records
·The return request is submitted beyond the 15-day window
Refunds
Once your returned item has been received and approved, your refund will be processed to the original payment method.
Please allow a few business days for the transaction to reflect in your account.